Refund Policy


At Woluxe™, we facilitate returns, exchanges, and refunds within a 30-day window from the date of item delivery. Regrettably, beyond this duration, we are unable to process refunds or exchanges for the purchased item.

Returns and Exchanges To initiate a return or exchange, customers are required to send the item back to our warehouse (the address will be provided at the commencement of the process).

To commence the return or exchange process, kindly reach out to us via email at

The refund or dispatch of a replacement item will occur after a thorough inspection of the returned item to ensure it remains undamaged.

Refunds In cases where items are damaged, leading to a request for a refund or exchange, these matters will be promptly addressed at no extra charge and without the necessity of returning the item.

To qualify for a refund, simply send an email to